Coen O'Connor

Supervised and supported front-of-house team members during shifts

• Assisted with training and onboarding new employees
  
• Ensured high standards of customer service and operational efficiency
  
• Helped manage shift flow, break schedules, and task assignments
  
• Acted as a point of contact for customer issues and team questions
  
• Led by example with professionalism, reliability, and strong communication

• Greeted customers and provided friendly, efficient service in a fast-paced environment
  
• Took orders accurately in person and at the register/drive-thru
  
• Processed cash and card payments using POS systems
  
• Maintained cleanliness and organization of dining and front-of-house areas
  
• Resolved customer questions or concerns professionally