Coen Thompson
Flint
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
8
8
years of professional experience
Work History
Operations Manager
US NAVY
Jacksonville, NC
10.2022 - 11.2025
- I. EVENT COORDINATOR 1.) Responsible for event scheduling and confirmation and equipment set-up and operation for all command and neighboring command events.
- Ii. RECORDS MANAGER 1.) Responsible for all instructions for commands NMRTC, NMCCL and EMF KILO. To also include preparation and execution of all inspections pertaining to readiness of Instructions in compliance with NAVY Policies.
- Iii. LASER ENGRAVING TECHNICIAN 1.) Operation and execution of laser engraving command name tapes for all NMCCL, NMRTC and EMF KILO staff.
- Hours per week: 40
- Led cross-functional teams to improve operational efficiency and workflow processes.
- Managed logistics, inventory control, and supply chain operations to ensure mission readiness.
- Developed training programs for personnel on safety protocols and operational procedures.
- Streamlined communication between departments to enhance coordination and response times.
- Implemented performance metrics to assess team productivity and identify areas for improvement.
- Oversaw the execution of operational plans, ensuring compliance with military regulations and standards.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Facilitated strategic planning sessions to align operational goals with organizational objectives.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Retail Specialist
US Navy
San Diego, CA
11.2017 - 10.2022
- Trained new staff on customer service protocols, enhancing team performance and engagement.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment.
- Developed and implemented merchandising strategies to optimize product visibility and sales.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Collaborated with cross-functional teams to optimize supply chain processes and reduce operational inefficiencies.
- Led regular team meetings to discuss goals, performance metrics, and continuous improvement initiatives.
Education
High school diploma - equivalent
Robert E. Lee
Tyler, TXSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Operations oversight
- Goal setting
- Interpersonal communication
- Project management abilities
- Health and safety compliance
- Superb time management skills
Timeline
Operations Manager
US NAVY
10.2022 - 11.2025
Retail Specialist
US Navy
11.2017 - 10.2022
High school diploma - equivalent
Robert E. Lee