Coeurdeley Alcide
Boca Raton,FL
Summary
"Highly motivated and enthusiastic seeking an entry-level sales position to leverage strong communication skills and a passion for customer service. Eager to contribute to a dynamic team and drive sales growth while gaining hands-on experience in the sales industry."
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
Boca Raton, FL
02.2022 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Loaded and unloaded vehicles at distribution center and delivery address.
Cashier
Wallmart
Pompano Beach, FL
03.2021 - 02.2022
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Team Leader/Fast Food Crew Trainer
McDonald's
Pompano Beach, FL
03.2019 - 02.2021
- Managed customer inquiries and resolved issues promptly.
- Maintained a high level of professionalism and customer service during interactions.
- Handled a high volume of incoming calls.
- Provided product information and recommendations to customers.
- Led training sessions for new employees on company policies and procedures.
- Provided exceptional customer service and support to ensure client satisfaction and retention.
- Achieved sales targets and exceeded performance metrics.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Associate of Science - Cyber security
Broward College
Fort Lauderdale, FL06-2025
Associate of Arts - Information Technology
Florida Career College - Miami
Miami, FL11-2021
High School Diploma -
ANDREWS HIGH SCHOOL
Pompano Beach, FL06-2020
Skills
- Sales experience
- Customer Service
- Order coordination
- Cash Management
- Customer inquiries
- Information Security
Languages
English
Full Professional
French
Professional
haitain creole
Native/ Bilingual
Timeline
Delivery Driver
Amazon
02.2022 - Current
Cashier
Wallmart
03.2021 - 02.2022
Team Leader/Fast Food Crew Trainer
McDonald's
03.2019 - 02.2021
Associate of Science - Cyber security
Broward College
Associate of Arts - Information Technology
Florida Career College - Miami
High School Diploma -
ANDREWS HIGH SCHOOL
Similar Profiles
Jason DessaintJason Dessaint
L6 Store Manager at AmazonL6 Store Manager at Amazon
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Nicholas JimenezNicholas Jimenez
Environmental Health and Safety at AmazonEnvironmental Health and Safety at Amazon
Filippo CervettoFilippo Cervetto
Retail Vendor Manager at AmazonRetail Vendor Manager at Amazon
Reynoldson VolcyReynoldson Volcy
Newspaper Carrier at Merci Bon Services IncNewspaper Carrier at Merci Bon Services Inc