Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cohen Grace

Lubbock,Texas

Summary

During my time as front of house lead, responsibilities included managing employees, serving, and ensuring customer satisfaction. I always have an upbeat, positive personality and work well with others, keep customers satisfied, and am very reliable.

Overview

2
2
years of professional experience

Work History

Front of House Lead

The Beehive Cafe
12.2021 - 07.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Served tables and customers with food, drinks and other items as requested/needed.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Cashed customers out
  • Maintained the cash register on open and close.

Education

High School Diploma -

Glen Rose High School
Glen Rose, TX
05.2023

No Degree - Finance

Texas Tech University
Lubbock, TX
05.2027

Skills

  • Customer Engagement
  • Excellent People Skills
  • Verbal Communication
  • Customer Service
  • Multitasking Strengths
  • Teamwork and Collaboration
  • Hardworking
  • Creative

References

Available upon request

Timeline

Front of House Lead

The Beehive Cafe
12.2021 - 07.2023

High School Diploma -

Glen Rose High School

No Degree - Finance

Texas Tech University

Similar Profiles

CREATE PROFILE
Cohen Grace