Thalia Marta
Indian Wells
Summary
With my background in the food industry. I am able to say I know how to stay organized, patient, understanding and open minded.
Hospitality taught me great life skills such as time management , team skills, ensuring safety in others, creating an environment that's comfortable not only for the team but for our guest.
Overview
3
3
years of professional experience
Work History
Front of House Lead
Yes Please
02.2023 - Current
- Supervised daily front-of-house operations, ensuring high standards of customer service and cleanliness.
- Trained and mentored new staff on service protocols and company policies.
- Managed scheduling, and breaks during peak and overall shifts.
- Resolved customer inquiries and complaints in person or over the phone to enhance overall guest satisfaction.
- In charge of opeing and closing the store
- Ensuring products were restocked and up to date.
GSA
Rubios
01.2023 - Current
- Taking orders and being in the front to create a welcoming environment. Ensuring customers have a memorable experience.
- Skilled at working independently during rushes
- learned quickly and adapt to new situations.
- Helping in areas that were not assign to me, in order to make sure my team was not struggling
Care Giver
Caring Companions
06.2022 - 11.2022
- Assisted clients with daily living activities such as cooking, cleaning, swimming, walking, bathing, writing, etc. To ensure comfort and safety.
- Developed personalized care plans to address individual needs.
- Monitored client health and reported changes
- Provided companionship and emotional support. Such as watching TV, talking, listening to music, or even driving to get medicine.
Education
High School Diploma -
Cabrillo Point Academy
Poway, CAPhlebotomist -
Phlebotomy Training Specialist
Palm Desert 06-2025
Associate of Science - Health Science
College of The Desert
Palm Desert, CA05-2024
Skills
- Food safety
- Customer Service
- Team management
- Cash handling proficiency
- Companionship
- organization
- Leader
Languages
Spanish
Professional Working
Timeline
Front of House Lead
Yes Please
02.2023 - Current
GSA
Rubios
01.2023 - Current
Care Giver
Caring Companions
06.2022 - 11.2022
High School Diploma -
Cabrillo Point Academy
Phlebotomist -
Phlebotomy Training Specialist
Associate of Science - Health Science
College of The Desert