Summary
Overview
Work History
Affiliations
Certification
Skills
Education
Work Availability
Software
Interests
Timeline
GeneralManager
Colan Slaght

Colan Slaght

Vancouver,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

50
50
years of professional experience
2
2
Certification

Work History

General Manager

Elite Collision Center
Battle Ground, WA
04.2005 - 01.2010
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments, and direction.
  • Created schedules and monitored payroll to remain within budget.

Shop Manager

Bells Velvet Hammer
Vancouver, WA
06.1997 - 03.2005
  • Maintained high standards of customer service throughout the store.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Oversaw the recruitment, training and development of new staff members.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Resolved customer complaints promptly and professionally.
  • Implemented strategies to increase sales and profitability of the shop.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Negotiated supplier contracts for goods at favorable prices.
  • Enforced company policies regarding employee conduct, attendance, dress code.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Collaborated with HR to recruit, hire, and onboard new staff members.
  • Resolved customer complaints with professionalism, preserving the shop's reputation.
  • Instituted a comprehensive maintenance schedule, ensuring all equipment operated optimally.
  • Negotiated contracts with suppliers to secure favorable terms and reduce costs.
  • Delegated work to staff, setting priorities and goals.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Affiliations

  • Member of Lions International for the past 30 years.

Certification

  • ASE and I-car Licenses and certificates in all aspects collision repair, ADP & Mitchell collision estimating systems.
  • Private Pilot land

Skills

  • Operations management

  • Effective leader

Education

Sunset High School
Portland, OR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office 365

E-bay

CCC Pathways Office management

Microsoft windows 10-11

Excel

Interests

Antiques, gold panning, coin collecting

Timeline

General Manager

Elite Collision Center
04.2005 - 01.2010

Shop Manager

Bells Velvet Hammer
06.1997 - 03.2005

Sunset High School

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Colan Slaght