Colby Aman
Grand Junction,CO
Summary
Love dealing with customers and providing the best customer service of my ability. Very quick on my feet to handle issues that may arise with guests, as well as dealing with that issue in a professional manner. Very organized in stressful situations by multitasking and making sure that all the needs of the costumers are met and in a timely period.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Mesa Fitness
01.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Maintained clean and organized front desk areas to uphold polished company image.
Fulfillment Team Member
Target
11.2020 - 07.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Collaborated with team members to complete timely orders and avoid delays.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints and initiated corrective actions.
Team Member
Chuze Fitness
04.2021 - 08.2021
- Exceptional guest service to uphold Chuze's standard of accepting everyone and being the friendliest and cleanest gym.
- Managed memberships and signed people up with the best membership that fit their needs.
- Cleaning the equipment to make sure it is up to standards and the guests are content.
- Made sure there was a healthy balance between getting jobs done and focusing on guest happiness.
Education
Bachelor of Science - Computer And Information Sciences
Colorado Mesa University
Grand Junction, CO04.2026
Skills
- Multitasking
- Guest Service
- Organization
- Problem Solving
- Determined
- Fast Learner
- Personable
- Well spoken
Certification
- First Aid/CPR Certified
Timeline
Front Desk Representative
Mesa Fitness
01.2023 - Current
Team Member
Chuze Fitness
04.2021 - 08.2021
Fulfillment Team Member
Target
11.2020 - 07.2023
Bachelor of Science - Computer And Information Sciences
Colorado Mesa University
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