Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Donohue

CAMPTON HILLS,IL

Summary

Committed and customer-centric professional with over eight years of expertise in sales, customer service, team leadership, and business operations.

Overview

9
9
years of professional experience

Work History

Front Desk Representative

St. Charles Park District
08.2024 - Current
  • Greeted visitors, providing information on park programs, facilities, and events.
  • Handled registrations, payments, and inquiries while delivering exceptional customer service.
  • Maintained a clean and organized front desk area to support facility operations.
  • Participated in team meetings to discuss operational improvements and enhance guest services.

Outside Service Manager

Royal Fox Country Club
06.2020 - 08.2024
  • Delivered high-quality customer service, ensuring welcoming experiences for club guests.
  • Trained and managed a team, optimizing operations through effective weekly scheduling.
  • Maintained positive customer relations by proactively addressing issues and implementing corrective actions.
  • Supported golf pro shop with event preparation and assisted maintenance staff in course upkeep.

Shipping/Warehouse Associate

All Sports Marketing
07.2023 - 07.2024
  • Processed and packaged sports merchandise orders, ensuring accuracy and timely shipments.
  • Maintained organized inventory to support efficient warehouse operations.
  • Prepared orders for shipment through picking, packing, and labeling merchandise.
  • Trained new hires by sharing best practices and facilitating integration into the team.

Membership Sales Associate

Costco Wholesale
11.2021 - 04.2022
  • Processed membership signups, renewals, and credit card applications to meet departmental goals.
  • Educated members on benefits and warehouse programs to improve customer understanding.
  • Maintained high service standards by assisting with item availability and issuing replacement cards.
  • Demonstrated respect and friendliness while assisting members with inquiries.

Sales Representative

Weed Man Lawn Care
12.2018 - 03.2021
  • Closed sales by following up with pre-qualified leads and delivering tailored quotes post lawn measurements.
  • Performed comprehensive lawn analyses to recommend customized services, improving account retention.
  • Generated additional revenue through effective upselling and cross-selling strategies.
  • Expanded customer base through cold calling, networking, and relationship-building initiatives.

Sales Associate

Play It Again Sports
02.2016 - 06.2018
  • Processed cash and card transactions while stocking shelves with featured sports equipment.
  • Assisted customers in equipment sizing and merchandise location to improve shopping experience.
  • Managed coworkers and executed closing duties to maintain efficient store operations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Bachelor of Arts - History

Northern Illinois University
Dekalb, IL
12-2025

Skills

  • Customer relations
  • Positive attitude
  • Teamwork
  • Problem solving
  • Time management
  • Multitasking
  • Communication skills
  • Computer proficiency
  • Sales techniques
  • Adaptability

Timeline

Front Desk Representative

St. Charles Park District
08.2024 - Current

Shipping/Warehouse Associate

All Sports Marketing
07.2023 - 07.2024

Membership Sales Associate

Costco Wholesale
11.2021 - 04.2022

Outside Service Manager

Royal Fox Country Club
06.2020 - 08.2024

Sales Representative

Weed Man Lawn Care
12.2018 - 03.2021

Sales Associate

Play It Again Sports
02.2016 - 06.2018

Bachelor of Arts - History

Northern Illinois University

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