Colby Armold
Lebanon,USA
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Lebanon, OH
06.2025 - Current
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in verifying medication dosages and interactions for patient safety.
- Maintained inventory levels by managing stock, ordering supplies, and minimizing waste.
- Educated patients on medication usage and potential side effects to promote adherence.
- Streamlined workflow processes to improve prescription fulfillment time and accuracy.
- Collaborated with healthcare providers to resolve prescription issues, ensuring optimal patient outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Patient Access Representative
Premier Health Associates
Troy, OH
10.2023 - 01.2025
- Scheduled patient appointments, coordinating with healthcare providers to optimize scheduling efficiency
- Verified insurance coverage and obtained necessary authorizations for medical procedures, reducing claim denials by XX%
- Educated patients on financial responsibilities, explaining billing processes and payment options
- Maintained electronic medical records (EMR) system accuracy by updating patient information and documenting interactions
- Assisted in the coordination of referrals to specialists or other healthcare facilities as needed
- Ensured compliance with HIPAA regulations when handling sensitive patient information
- Collaborated with billing department to resolve coding errors or discrepancies that impacted reimbursement rates
Guest Service Representative
CreekFire Motor Ranch
Savannah, GA
05.2021 - 02.2022
- Managed guest check-in and check-out process efficiently, minimizing wait times and ensuring smooth transitions
- Maintained accurate records of guest information, preferences, and special requests for future reference
- Collaborated with other departments such as housekeeping and maintenance to ensure prompt resolution of guest issues or complaints
- Cultivated strong relationships with repeat guests by recognizing them on subsequent visits and anticipating their preferences
- Suggested improvements in operational procedures that enhanced overall efficiency in the front desk operations
Direct Support Professional
RMS of Ohio, Inc.
Lebanon, OH
03.2009 - 02.2010
- Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
- Administered medications according to prescribed schedules and documented any changes or reactions observed
- Maintained accurate records of client progress, behaviors, incidents, and medical information
Education
Associate's degree - Healthcare Administration
04.2020
High school diploma - undefined
Lakota West High School
06.2007
Skills
- HIPAA
- Organizational skills
- Medical Billing
- EMR Systems
- Medical terminology
- Developmental Disabilities Experience
- CPT coding
- Typing
- Medical Scheduling
- Medical Records
- Insurance Verification
Timeline
Pharmacy Technician
Walgreen's Pharmacy
06.2025 - Current
Patient Access Representative
Premier Health Associates
10.2023 - 01.2025
Guest Service Representative
CreekFire Motor Ranch
05.2021 - 02.2022
Direct Support Professional
RMS of Ohio, Inc.
03.2009 - 02.2010
Associate's degree - Healthcare Administration
High school diploma - undefined
Lakota West High School