Goal-oriented Marketer dedicated to high levels of customer satisfaction and meeting aggressive business goals. Consistent and professional with specialized knowledge in sales and social media marketing. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
14
14
years of professional experience
Work History
Sales Account Manager
Outpost Construction Supply
02.2024 - Current
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Increased sales revenue by identifying and pursuing new business opportunities.
Negotiated prices, terms of sale and service agreements.
Built client relationships by acting as liaison between customer service and sales teams.
Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process.
Developed strong relationships with suppliers, negotiating favorable terms that benefited both parties and streamlined materials acquisition.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Inside Sales Team Lead
Outpost Construction Supply
01.2021 - 02.2024
Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
Maintained accurate records of customer interactions using CRM software, ensuring seamless information sharing across departments.
Monitored sales metrics closely, making data-driven decisions to improve overall team performance.
Organized monthly team meetings to discuss objectives, review progress toward goals, share best practices.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
Inside Sales Representative
Outpost Construction Supply
06.2020 - 12.2020
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Driver
Outpost Construction Supply
02.2020 - 06.2020
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Insurance Agent
US Health Advisors
09.2019 - 01.2020
Increased communication via phone to qualify and present insurance policies to potential clients
Listened to and resolved customer complaints regarding services, products, or personnel
Sought out new clients and developed clientele by networking with prospective clients
Explained features and advantages / disadvantages of various policies to promote sale of insurance plans.
Proven ability to learn quickly and adapt to new situations.
2nd Assistant Building Materials
Menards
07.2019 - 09.2019
Operated electronic mail systems and coordinated the flow of information, internally or with other organizations
Provided services to customers, such as order placement or account information
Monitored competitors' sales activities
Trained and supervised sales or clerical staff
Established work procedures, schedules and oversaw the daily work of clerical staff.
Retail Salesperson
Menards
10.2016 - 09.2019
Greeted customers and ascertained what each customer's wants / needs
Described merchandise and explained use, operation, and care of merchandise to customers
Placed special orders or located desired items at other stores.
Assistant Superintendent
Springbrook Country Club
03.2014 - 08.2016
Recruited, hired, trained, and evaluated primary and supplemental staff
Supervised a crew of 10 employees and dispersed daily work assignments
Enforced discipline and attendance rules
Represented the club at turf conferences and staff at board meetings.
Groundskeeper
Springbrook Country Club
07.2010 - 03.2014
Maintained the golf course by mowing grass, raking bunkers, trimming weeds
Met superintendent's deadlines in orderly fashion
Certified through Iowa State for Private Pesticide Applicator.
Education
Associate of Applied Science in Marketing Management -
Kirkwood Community College
Cedar Rapids, IA
05.2019
Skills
Adaptability
Active Listening
Ability to work under pressure
Time Management
Complex Problem Solving
Leadership
Client Relationship Building
Sales strategy development
Lead prospecting
Customer-Oriented
Business growth and retention
Solution selling
Timeline
Sales Account Manager
Outpost Construction Supply
02.2024 - Current
Inside Sales Team Lead
Outpost Construction Supply
01.2021 - 02.2024
Inside Sales Representative
Outpost Construction Supply
06.2020 - 12.2020
Driver
Outpost Construction Supply
02.2020 - 06.2020
Insurance Agent
US Health Advisors
09.2019 - 01.2020
2nd Assistant Building Materials
Menards
07.2019 - 09.2019
Retail Salesperson
Menards
10.2016 - 09.2019
Assistant Superintendent
Springbrook Country Club
03.2014 - 08.2016
Groundskeeper
Springbrook Country Club
07.2010 - 03.2014
Associate of Applied Science in Marketing Management -
Account Manager/ Multi Family Specialist at RamTool Construction Supply/ Whitecap Construction SupplyAccount Manager/ Multi Family Specialist at RamTool Construction Supply/ Whitecap Construction Supply