Colby Barrows

Oversee operations of customer care and shipping departments, guaranteeing high-quality performance.

• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Ensured accuracy of documents for compliance audits.
• Achieved accurate financial records by consistently balancing transaction accounts.
• Managed client issues adeptly by responding promptly via phone and email communication.
• Led month-end financial accrual processes and reclassification tasks.
• Directed daily operations to maximize productivity.
• Supported recruitment by conducting interviews and facilitating onboarding.
• Led outreach initiatives to enhance community engagement.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

• Strategically coordinated and executed concurrent projects by prioritizing based on urgency, resources, and organizational objectives.
• Developed and implemented project plans with defined milestones.
• Ensured projects were completed on time, upholding safety and quality standards.
• Facilitated team collaboration for project success.

Supported administrative tasks for sales, Purchasing, Credit, and Accounts Payable teams.

• Optimized workflow processes to increase efficiency while maintaining quality standards throughout the region''s operations.
• Established strong relationships between regional offices, fostering collaboration and information sharing.
• Coordinated cross-functional teams to execute projects efficiently and effectively, meeting deadlines consistently.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.