Colby Couture
Orono
Summary
Dynamic Sales Advisor at Best Buy, excelling in customer service and sales strategies. Consistently exceeded sales targets through effective rapport-building and upselling techniques. Recognized for enhancing customer satisfaction and implementing innovative sales approaches, driving significant market growth and fostering long-term relationships.
Overview
1
1
year of professional experience
Work History
Sales Advisor
Best Buy
06.2024 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Achieved or exceeded company-defined sales quotas.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
Education
Rice Memorial High School
South Burlington, VT06-2024
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Sales strategies
- Upselling strategies
- Sales training
- Cross-selling services
- Customer service
- Customer needs assessment
- Product and service sales
Timeline
Sales Advisor
Best Buy
06.2024 - Current
Rice Memorial High School
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