Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Ferreiro

Hoquiam

Summary

A dedicated customer service professional with exceptional experience in the food service industry. Skilled in problem solving, employee training, and maintaining professionalism. Committed to enhancing customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Server

Rising Tide Tavern
Pacific Beach
04.2025 - Current
  • Provided excellent customer service while being knowledgeable and passionate about food and drinks in a fast-paced tavern environment.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Handled customer inquiries and resolved issues effectively.
  • Performed opening and closing duties efficiently.

Seabrook Night Auditor

Seabrook Hospitality
Pacific Beach
01.2025 - 04.2025
  • Resolved customer issues quickly while maintaining a high level of professionalism.
  • Managed the closing of an indoor and outdoor pool.

HVAC Service Technician Apprentice

Puget Heating
Lake Stevens
07.2024 - 01.2025
  • Diagnosed heating and cooling system issues for residential clients.
  • Performed routine maintenance on HVAC equipment and systems.
  • Assisted in installing new HVAC units following safety protocols and manufacturer guidelines.
  • Assisted customers in understanding HVAC system operations and maintenance needs.
  • Maintained accurate service records for all completed work orders.
  • Provided cleaning services for indoor units, heat pumps, air ducts, and mini splits.

Server

Applebee's Grill + Bar
Everett
08.2021 - 07.2024
  • Delivered food and beverages accurately to tables promptly.
  • Managed cash register and processed customer payments efficiently.
  • Trained new employees on hosting, expo, and server positions
  • Collaborated with kitchen staff to ensure timely food preparation.

Education

High School Diploma -

Homeschool Connections
Everett, WA
06-2021

Skills

  • Customer service
  • Food and beverage knowledge
  • Cash handling
  • Opening and closing procedures
  • Conflict resolution
  • Problem solving
  • Employee training
  • Client relations
  • Attention to detail
  • Calm demeanor

Timeline

Server

Rising Tide Tavern
04.2025 - Current

Seabrook Night Auditor

Seabrook Hospitality
01.2025 - 04.2025

HVAC Service Technician Apprentice

Puget Heating
07.2024 - 01.2025

Server

Applebee's Grill + Bar
08.2021 - 07.2024

High School Diploma -

Homeschool Connections
Colby Ferreiro