Colby Henley
Bartlesville,OK
Summary
Dynamic professional with a proven track record for, enhancing operational efficiency and customer satisfaction. Skilled in project management and human relations, adept at leading teams to exceed goals through meticulous planning and risk mitigation. Demonstrates exceptional problem-solving abilities and attention to detail, fostering cross-functional collaboration and promoting long-term outcomes.
Overview
5
5
years of professional experience
Work History
Clinic Operations Specialist
Bartlesville Physical Rehabilitation
06.2020 - Current
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
Physical Therapist Technician
Bartlesville Physical Rehab
06.2020 - Current
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Maintenance and Repair Technician
Bartlesville Physical Rehabilitation
06.2020 - Current
- Increased production efficiency by troubleshooting and repairing malfunctioning equipment quickly and effectively.
- Exceeded client expectations with thorough post-repair testing procedures that ensured proper functioning of repaired systems before returning them to service.
- Elevated employee productivity with prompt resolution of reported issues related to physical therapy equipment such as fluido therapy machine, electrical stimulation, and exercise equipment.
- Maintaining high quality facility standards including replacing non-functioning equipment and materials, relocating equipment for efficient use and facility presentation via paint, flooring, and organization of supplies and materials.
Construction & Maintenance Technician
BeeVille Properties
08.2023 - 12.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Collaborated with team members to complete larger repair projects efficiently.
- Keeping record of material and labor costing throughout each project on a weekly basis.
Outdoor Sales Representative
Lowe's
08.2020 - 08.2023
- Forklift Certified – Safely operated forklifts and other heavy equipment for stocking and moving merchandise.
- Restocked and organized outdoor and garden products to maintain availability.
- Used pallet jacks, power tools, and loading equipment to manage product placement.
- Assisted customers with selecting plants, fertilizers, and outdoor tools based on their needs.
- Ensured proper product handling to prevent shrinkage and damage.
Education
Bachelor of Science - Business Administration And Management
Rogers State University
12-2024
High School Diploma -
Dewey High School
05-2020
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Risk mitigation
Timeline
Construction & Maintenance Technician
BeeVille Properties
08.2023 - 12.2023
Outdoor Sales Representative
Lowe's
08.2020 - 08.2023
Clinic Operations Specialist
Bartlesville Physical Rehabilitation
06.2020 - Current
Physical Therapist Technician
Bartlesville Physical Rehab
06.2020 - Current
Maintenance and Repair Technician
Bartlesville Physical Rehabilitation
06.2020 - Current
High School Diploma -
Dewey High School
Bachelor of Science - Business Administration And Management
Rogers State University
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