Colby Hiebert
KANSAS CITY,MO
Summary
Accomplished Flight Attendant offering over 3 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Aiming to transition these skills to the healthcare setting.
Overview
6
6
years of professional experience
Work History
Flight Attendant
American Airlines
01.2023 - Current
- Demonstrates proper use of safety equipment to inform and educate passengers prior to takeoff.
- Provides exceptional customer service inflight.
- Attends workshops and trainings in customer service, conflict resolution tactics, and safety procedures.
Server
Eldridge Hotel
06.2021 - 01.2023
- Served up to eight tables at once while maintaining calm, professional demeanor in high stress environment.
- Bussed and reset tables to keep dining room and work areas clean and sanitary.
- Worked flexible schedule and extra shifts to meet business needs.
Desk Assistant
University Of Kansas Department Of Theatre
01.2019 - 02.2022
- Assisted management with activities to plan and oversee events and programs.
- Trained and managed up to six volunteers at once to work front of house.
Education
Bachelor of Arts - Biology
University of Kansas
Lawrence, KS05.2022
High School Diploma -
Halstead High School
Halstead, KS05.2018
Skills
- Collaborative teamwork
- Effective verbal communication
- Decision-making
- Problem Solving
- Safety compliance training
- Attention to detail
Timeline
Flight Attendant
American Airlines
01.2023 - Current
Server
Eldridge Hotel
06.2021 - 01.2023
Desk Assistant
University Of Kansas Department Of Theatre
01.2019 - 02.2022
High School Diploma -
Halstead High School
Bachelor of Arts - Biology
University of Kansas
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