Colby Miles

Hyde Park, Oxford Exchange: Buddy Brew (Shift Lead), Sept. 2022- Current

• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
• Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
• Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.

• Learned and excelled in the science of brewing, roasting, creating new drinks, training new baristas, and much more.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.