Cole Bond

• Performed preventative maintenance according to manufacturer recommendations
• Up-sell additional recommended services
• Repair and maintain facilities and equipment
• Manage team and delegate tasks
• Provide high quality customer service

• Maintained oversight of all ASG Activities, Activities Board Meetings, the Food Pantry and our Recreational Center.
• Enforced given policies upon student government staff and to clubs/orgs to ensure these organizations remained within compliance.
• Coordinated with facilities and IT to make improvements/modifications to venue spaces and building improvements.
• Managed inventory for all product in storage for use in events through the year.
• Developed and utilized methods for conflict management and general/position specific job training.
• Partnered with multiple campus departments to coordinate events for students.

• Coordinated and set up venue layouts for events such as conferences and weddings.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Reported maintenance and custodial issues.
• Maintained cleanliness and sanitary needs for banquet hall and other venue spaces.
• Managed banquet supply inventory. Float between kitchen duties as needed.
• Washed banquet items, including silverware, dishes, cooking utensils, equipment and displays.

• Oversaw student clubs and organizations.
• Managed the club creation process as well as reporting on the status of current cubs.
• Executed tasks and assigned positions for events and various other programs hosted by the Student Government and occasionally for other clubs and organizations.
• Created new system to maintain up-to-date information and provide clubs/orgs with a simple streamlined process to remain in compliance according to campus policies.
• Executed split second decisions in a calm manner.

• My job was to sell hand tools and larger hardware/equipment such as miter saws, air compressors and garage door openers. I was also required to repair or replace certain hand tools.

Manage Instructor and student appointments. Send and accept payment requests for class sessions. Custodial work on weekends.