Cole Christian
Mechanicsville,VA
Summary
Proven track record in enhancing customer satisfaction and achieving sales targets at Transit Lumber through strong organization and client relationship building. Skilled in sales strategy development and customer needs assessment, demonstrated flexibility in hours, and consistently exceeded performance expectations. Maintained high-quality standards in landscaping at Liller's Landscaping, showcasing dedication and teamwork.
Overview
7
7
years of professional experience
Work History
Sales Support Associate
Transit Lumber
05.2022 - Current
- Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Assisted in achieving sales targets through effective coordination with the sales team.
- Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
- Improved customer retention rates by consistently delivering excellent service and support.
Landscaper
Liller's Landscaping
06.2019 - 08.2019
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Crew Member
Nott Recycling
06.2017 - 08.2017
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Bachelor of Science - Public Relations And Organizational Communication
James Madison University
Harrisonburg, VA05.2025
Skills
- Strong Organization
- Client Relationship Building
- Sales strategy development
- Customer Needs Assessment
- Flexible Hours
Accomplishments
- Project Conquer Cancer (Raised Money for the VCU Massey Cancer Center)
Affiliations
- Kappa Sigma (member)
- Borderline (ski club)
Languages
Spanish
Elementary
Timeline
Sales Support Associate
Transit Lumber
05.2022 - Current
Landscaper
Liller's Landscaping
06.2019 - 08.2019
Crew Member
Nott Recycling
06.2017 - 08.2017
Bachelor of Science - Public Relations And Organizational Communication
James Madison University
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