Experienced with handling diverse customer inquiries and resolving issues promptly. Utilizes effective communication to ensure customer satisfaction. Track record of problem-solving and delivering consistent, high-quality service.
Overview
9
9
years of professional experience
Work History
Customer Service Staff Member
Publix
11.2024 - Current
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Collaborated with team members to streamline checkout processes, reducing wait times for customers.
Assisted in maintaining store cleanliness and organization, contributing to a positive shopping environment.
Managed inventory levels by restocking shelves and ensuring product availability for customers.
Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
Custom Crate Builder and Moving Technician
Lux Moving Services
12.2022 - 10.2024
Constructed crates using hand tools and machinery, ensuring adherence to safety protocols.
Collaborated with team members to streamline crate assembly processes, enhancing workflow efficiency.
Trained new employees on proper crate building techniques and safety measures.
Inspected finished products for quality assurance, identifying defects and implementing corrective actions.
Performed advanced assemblies and disassemblies that were too complicated for moving companies.
Bartender/Server
Captain Jacks Family Buffet
08.2016 - 07.2022
Delivered excellent customer service by promptly taking orders and addressing guest inquiries.
Operated the only Cash register in the restaurant and gained lots of experience with handling money.
Coordinated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Assisted in training new servers on menu items and restaurant procedures for effective service delivery.
Radiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake MaryRadiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake Mary