Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jonathan Vann

Publix
1
Certification
3
years of professional experience

Detail-oriented customer service staff member with strong organizational and communication skills. Experienced in multitasking within fast-paced environments, ensuring customer satisfaction and effective teamwork to achieve operational goals.

Work History

Customer Service Staff Member

3 Years 6 Months
Publix | 02.2022 - 08.2025
  • Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
  • Managed point-of-sale transactions accurately, ensuring customer satisfaction during checkout.
  • Collaborated with team members to maintain clean and organized store displays.
  • Trained new staff on customer service protocols and operational procedures.
  • Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.

Education

High School Diploma

Lincoln High School | Tallahassee, FL | 05.2024

Tallahassee Community College | Tallahassee, FL

ATP Flight School | Clearwater, FL | 07.2026

Skills

Understand flight school operations
Team collaboration
Critical thinking
Customer service
Knowledgable in aviation safety
Strong organizational skills
Multitasking in fast paced environments
Proficient in Microsoft
Teams
Word
Excell

Certification

  • Flight Instructor: CFI, CFII
  • Commercial pilot: SEL, MEL, Instrument Airplane
  • Endorsement: Complex

Timeline

Customer Service Staff Member

Publix
02.2022 - 08.2025Read More

Lincoln High School

High School Diploma
Read More

Tallahassee Community College

Read More

ATP Flight School

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Jonathan Vann