Cole Cowan
1596 24th Ave NE
Summary
I am a dynamic worker with a proven track record at Ben & Jerry's, excelling in customer service and team leadership. Enhanced operational efficiency through streamlined inventory management, reducing waste significantly. Adept at problem-solving and decision-making, driving community engagement and brand awareness through innovative promotional initiatives.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Ben & Jerry's
Issaquah, WA
04.2023 - 08.2025
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Streamlined inventory management processes, enhancing product availability and reducing waste.
- Implemented promotional initiatives, driving community engagement and increasing brand awareness.
Sales Associate
PCC Community Markets
Issaquah, WA
01.2021 - 05.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of store inventory, ensuring accurate product availability.
- Processed transactions efficiently, contributing to smooth checkout operations.
- Collaborated with team members to achieve daily sales goals and promotions.
Education
Applied Human Science - Recreation And Lesiure Studies
Concordia University
Montréal, QC05.2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Workload management
Additional Information
Hobbies:
Golf, Football, Basketball, and working out
Timeline
Assistant Manager
Ben & Jerry's
04.2023 - 08.2025
Sales Associate
PCC Community Markets
01.2021 - 05.2022
Applied Human Science - Recreation And Lesiure Studies
Concordia University