Cole Crim
McMillan,MI
Summary
Accomplished Retail Supervisor & Department manager skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager/Department Manager
Mac's Market SUPERVALU Foods
Newberry, MI
02.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Performed all ordering and merchandising procedures within Assigned department (Frozen Foods)
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Controlled pricing, as well as met and exceeded sales goals
Store Associate
Home Depot
Flint, MI
01.2020 - 11.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
Education
No Degree - Accounting And Business Management
Charles Stewart Mott Community College
Flint, MISkills
- Sales Tracking
- Administrative Management
- Special Promotions Planning
- Employee Motivation
- Managing Daily Sales Floor Operations
- POS Terminal Operations
- Open, Closing, Accounting Operations
- Delivering Top Notch Customer Service
Timeline
Assistant Store Manager/Department Manager
Mac's Market SUPERVALU Foods
02.2021 - Current
Store Associate
Home Depot
01.2020 - 11.2022
No Degree - Accounting And Business Management
Charles Stewart Mott Community College