Cole Evans
Denver,CO
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Assistant Manager
QuikTrip
Denver, Colorado
01.2024 - Current
- Managing clerks
- Getting stuff done in a timely manner
- Managing money
- Ordering supplies that we needed on a daily basis
Sales Associate
Tradehome
Tulsa, Oklahoma
07.2022 - 12.2023
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Greeted customers and provided exceptional customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Attended weekly team meetings to review performance goals and objectives.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
High School Diploma -
Jenks High School
Tulsa, Oklahoma05-2021
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Customer service
- Resource allocation
- Goal setting
- Consulting
- Marketing
- Project management
- Graphic and media design
- Employee supervision
- Customer relations
- Team leadership
- Google drive
- Employee scheduling
- Schedule oversight
- Inventory management
- Staff management
- Marketing tactics
- Strategic planning
- Adaptability and flexibility
- Product and service sales
- Business development understanding
- Budgeting and finance
- Problem-solving
- Business development
- Sales growth
- Money handling
Timeline
Assistant Manager
QuikTrip
01.2024 - Current
Sales Associate
Tradehome
07.2022 - 12.2023
High School Diploma -
Jenks High School