Cole Feldman
Charlotte,NC
Summary
Dynamic sales representative excelling in customer relationship management and client acquisition. Proven track record of driving revenue growth through effective sales strategies and fostering customer loyalty.
Overview
7
7
years of professional experience
Work History
Sales Representative
Sherwin-Williams Automotive Finishes
Charlotte, NC
03.2023 - Current
- Advised customers on color matching and product application techniques to enhance satisfaction.
- Cultivated customer relationships, resulting in increased repeat business and referrals.
- Identified customer needs and matched offerings to enhance profitability and revenue.
Branch Manager
Sherwin-Williams Automotive Finishes
Johnson City, Tennessee
09.2020 - 03.2023
- Oversaw daily branch operations, ensuring compliance with company standards and enhancing overall service quality.
- Trained and mentored staff on product knowledge and customer service techniques, improving customer satisfaction and staff performance.
- Implemented sales strategies to drive branch revenue growth and customer retention.
- Conducted regular audits to maintain safety standards and operational efficiency, fostering a safe and productive work environment.
Assistant Branch Manager
Sherwin-Williams Automotive Finishes
Chattanooga, Tennessee
08.2019 - 09.2020
- Resolved customer issues to strengthen customer relationships and enhance satisfaction.
- Monitored daily operations and assisted Branch Manager in optimizing branch performance.
- Trained new employees on company policies and procedures to ensure compliance and operational efficiency.
- Managed daily cash flow activities including counting cash drawers at opening and closing times.
Manager Trainee
Sherwin-Williams Automotive Finishes
Nashville, Tennessee
06.2019 - 08.2019
- Assisted in daily operations of retail branch by managing opening and closing procedures.
- Coordinated communication between departments to improve collaboration and service delivery.
- Executed customer sales transactions, adjustments and refunds to ensure smooth service.
Education
Bachelor of Science - Business Administration
East Carolina University
Greenville, NC05-2019
Skills
- Client acquisition
- Sales strategy implementation
- Territory sales
- Prospecting skills
- Performance metrics tracking
- Time management
- Customer relationship management
Accomplishments
- Masters Club 2023
Timeline
Sales Representative
Sherwin-Williams Automotive Finishes
03.2023 - Current
Branch Manager
Sherwin-Williams Automotive Finishes
09.2020 - 03.2023
Assistant Branch Manager
Sherwin-Williams Automotive Finishes
08.2019 - 09.2020
Manager Trainee
Sherwin-Williams Automotive Finishes
06.2019 - 08.2019
Bachelor of Science - Business Administration
East Carolina University