Cole Fontes
Soquel,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Bartender
Crows Nest
05.2019 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Waiter/Bartender
Cafe Cruz
03.2011 - Current
- Trained new waiters/bartenders on drink preparation, product promotion, point of sale computer system, proper customer relations and sanitation protocol.
- Met with chef to review daily specials and menu changes.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Science - Nursing
Cabrillo College
Aptos, CA05.2023
Associate of Arts - Health Sciences
Cabrillo College
Aptos, CA05.2023
Associate of Arts - Spanish
Cabrillo College
Aptos, CA05.2023
Associate of Arts - Liberal Arts And Sciences
Cabrillo College
Aptos, CA05.2023
Skills
- Guest Satisfaction
- Health Code Compliance
- Food and Beverage Management
- Food Preparation and Safety
- Anticipating Guest Needs
- Handling Difficult Customer Situations
- High-Volume Environments
Languages
Spanish
Timeline
Bartender
Crows Nest
05.2019 - Current
Waiter/Bartender
Cafe Cruz
03.2011 - Current
Associate of Science - Nursing
Cabrillo College
Associate of Arts - Health Sciences
Cabrillo College
Associate of Arts - Spanish
Cabrillo College
Associate of Arts - Liberal Arts And Sciences
Cabrillo College
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