Cole Grieser
Frederick,MD
Summary
Driven professional with experience in client-facing roles, demonstrating strong communication and relationship-building skills. Proven track record of achieving sales targets and enhancing customer satisfaction. Actively pursuing opportunities in marketing and sales to utilize my expertise in client engagement
Overview
9
9
years of professional experience
Work History
Counter Sales Associate/Customer Service
Winsupply of Frederick
Frederick, MD
06.2023 - Current
- Deliver exceptional service to customers daily through in-person, online, and phone interactions
- Assist customers with inquiries regarding products, services, and store policies
- Deliver solutions for consumers using product expertise to enhance sales
Server/Bartender
Liquid Assets Restaurant
Ocean City, MD
05.2022 - 01.2023
- Had the role of serving tables and bar-tending at Liquid Assets restaurant in Maryland
- Developed strong skills in serving and communicating with various types of people
- Delivered outstanding service to high volume of daily customers
- Displayed enthusiasm and knowledge about restaurant's menu and products
Golf Course Pro Shop Staff/Maintenance
Bayside Golf Club
Selbyville, DE
05.2022 - 01.2023
- Delivered exceptional customer services to all customers and guests
- Gained experience working with the various people who would visit the club
- Fulfilled multiple responsibilities to enhance overall experience for all guests.
James Madison Athletic Communications
JMU Athletics Communication
Harrisonburg , VA
08.2021 - 05.2022
- During my senior year of undergrad at JMU, I was employed by JMU Athletic Communications office filling various roles
- Duties included operating and updating JMU affiliated social media pages for games, updating/organizing information on the athletic websites, writing recaps/releases, setting up/tearing down press conferences, assisting media members in press conferences, and other day to day tasks.
Lifeguard Manager/Pool Operator
American Pools, Fort Riley, KS
Columbia, MD
05.2019 - 08.2021
- I served as a lifeguard and pool operator over the summers through 2019-2021
- Developed expertise in overseeing large teams and handling stressful situations
- As pool operator, I was tasked with cleaning and maintaining the pool (chemical levels, equipment/machinery)
Youth Lacrosse Referee,
WMLOA
Frederick, MD
03.2016 - 08.2018
- Served as youth lacrosse referee
Education
Master of Science - Management
Wilmington University
New Castle, DE05-2023
Communications
James Madison University
Harrisonburg, VA05-2022
Skills
- Customer service
- Problem solving
- Time management
- Team collaboration
- Effective communication
- Process improvement
- Writing
Timeline
Counter Sales Associate/Customer Service
Winsupply of Frederick
06.2023 - Current
Server/Bartender
Liquid Assets Restaurant
05.2022 - 01.2023
Golf Course Pro Shop Staff/Maintenance
Bayside Golf Club
05.2022 - 01.2023
James Madison Athletic Communications
JMU Athletics Communication
08.2021 - 05.2022
Lifeguard Manager/Pool Operator
American Pools, Fort Riley, KS
05.2019 - 08.2021
Youth Lacrosse Referee,
WMLOA
03.2016 - 08.2018
Master of Science - Management
Wilmington University
Communications
James Madison University
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