Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Sales Manager
LA Fitness
Sachse, TX
11.2021 - 08.2022
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Evaluated performance against goals and implemented appropriate development plans
Vitamin Clerk
Sprouts
Murphy, TX
07.2020 - 09.2021
Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Summer Camp Supervisor
Plano Sports Authority
06.2017 - 07.2021
Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills
Handled administrative and business management needs for busy Summer day camp with as many as 200 children in attendance each summer season