Cole Johnson
Cottage Grove,MN
Summary
Hardworking restaurant manager with several years working in high volume establishments. Skilled at managing large, diverse teams of kitchen and serving staff. Responsible for office operations and dining room performance. Experience in a high paced production plant.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Junction 70
Cottage Grove, Minnesota
07.2021 - Current
- Managed daily restaurant operations, enhancing service quality and guest satisfaction.
- Resolved staff shortages and customer complaints swiftly, maintaining operational flow and guest experience.
- Worked in close collaboration with team members to ensure customers received high-quality service and products.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Restaurant Manager
The Tavern Grill Woodbury
Woodbury, Minnesota
08.2014 - 07.2021
- Balanced cash registers to ensure accurate financial reporting.
- Trained front of house staff on policies, guest service techniques, and communication skills, enhancing the guests experience.
- Directed and coordinated restaurant operations to deliver exceptional customer service.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ensured compliance with all food safety regulations and sanitation standards.
- Ordered supplies from vendors while staying within budget guidelines.
Bindery Worker
Printing Enterprises
New Brighton, Minnesota
07.2010 - 07.2014
- Assembled paper components of booklets using binding techniques.
- Set up and adjusted binding equipment for various print jobs.
- Loaded paper into machines and adjusted settings according to required job.
- Monitored machine functions during production runs to prevent jams or misfeeds.
- Examined stitched, collated, and bound product samples to ensure quality standards and eliminate defects.
- Worked closely with other departments such as printing and finishing to ensure smooth workflow operations.
Education
High School Diploma -
East Ridge High School
Woodbury, MN06-2013
Skills
- Inventory management
- Quality assurance
- Team coordination
- Staff management
- Customer service
- Time management
Timeline
Restaurant Manager
Junction 70
07.2021 - Current
Restaurant Manager
The Tavern Grill Woodbury
08.2014 - 07.2021
Bindery Worker
Printing Enterprises
07.2010 - 07.2014
High School Diploma -
East Ridge High School