Cole Kurchak
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Representative
Sunrun
07.2022 - Current
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Trained and mentored new sales representatives.
Warehouse Worker
Reyes Coca Cola Bottling
02.2019 - 07.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Merchandiser
Reyes Coca Cola Bottling
06.2018 - 02.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Established strong vendor relationships to maintain and support business.
Education
High School Diploma -
Meridian Early College High School
Sanford, MI05.2018
Skills
- Customer Relationship Building
- Interpersonal communication skills
- Complex Problem-Solving
- Strong Communication
- Attention to Detail
- Creative Thinking
- Adaptable and Flexible
- Goal-Driven
Timeline
Sales Representative
Sunrun
07.2022 - Current
Warehouse Worker
Reyes Coca Cola Bottling
02.2019 - 07.2022
Merchandiser
Reyes Coca Cola Bottling
06.2018 - 02.2019
High School Diploma -
Meridian Early College High School
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