Cole Martin
Kent
Summary
I have developed great customer service and multitasking abilities in high-energy hospitality environment. I feel as I thrive in fast-paced settings, excelling in managing guest interactions and coordinating logistics. I am looking to transition into a new field, leveraging these skills to contribute to dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Tanoor
06.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Provided menu information and answered guest inquiries to enhance dining experience.
Cashier Supervisor
Dick's Sporting Goods, Inc
07.2023 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Education
No Degree - Kinesiology And Exercise Science
Bellevue College
Bellevue, WA12-2027
Arts
Green River College
Auburn, WA12-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Accomplishments
- Consistently maintained a positive satisfaction rating based on guest feedback and services.
- Thriving during peak hours, ensuring minimal wait times and a positive first impression.
-Coordinated with servers, kitchen staff, and management to streamline guest flow and optimize table turnover.
Certification
- Hostess Training
- Certified Hostess at Tanoor
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Basketball
- Running
- Physical Fitness/Gym
- High-Intensity Interval Training
Timeline
Hostess
Tanoor
06.2025 - Current
Cashier Supervisor
Dick's Sporting Goods, Inc
07.2023 - 08.2024
No Degree - Kinesiology And Exercise Science
Bellevue College
Arts
Green River College
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