Cole McKinley
Leasing Manager
Denver,CO
Summary
A diligent results-driven Leasing Manager with 4 years of sales experience and a talent for providing outstanding customer service. Proven track record in exceeding sales goals, a genuine, relatable attitude, and a work ethic that aligns well with property management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Leasing Manager
Cortland
Denver, CO
02.2023 - Current
- Average 30 in-person showings weekly. Leads to an average of 10 closed leases per day. Responsible for answering in depth lease contract questions and property info.
- Manage 275+ lease contracts and tenant relations. I wear several hats both onboarding new tenants and routing 50+ inquiries daily to keep resident satisfaction at an all time high, according to surveys.
- Oversee monthly collections to elevate on-time payment rate by 10% by improving customer relations and constantly promoting clients to self-service avenues for ease of business.
Leasing Consultant
Four Star Realty
Fort Collins, CO
11.2022 - 02.2023
- Increased customer occupancy by 12% over tenure due to outbound recruitment strategies.
- Averaged 100 cold calls and emails through cadence practices daily.
- Increased social media following by 50% and web traffic by 20% through daily posts and Search Engine Optimization (SEO).
- Managed dozens of inbound responsibilities daily, ranging from guided onsite tours for prospects, remote consultations, assigning service requests and resolving clients' personal and billing issues.
Server/Head Bartender
Panino's Italian Restaurant
Fort Collins, CO
12.2021 - 11.2022
- Responsible for serving 50 to 70 customers daily via waiting tables and managing online and phone orders.
- Committed to memory a working knowledge of rapidly evolving food and drink menu, accommodating customer preferences and driving sales of higher priced food items and specials.
- Recognized as team lead for "Best in Class" guest experiences via a charismatic, genuine approach to customer service.
Server, Bartender, Manager
Glacier Club
Durango, CO
11.2020 - 10.2021
- Performed menu planning and food production, properly handling food surpluses and cost control.
- Supervised staff of 15 food and beverage personnel, evaluating performance and driving team improvements.
- Catered to 75 customers daily, paying note to specifics for each parties needs, tastes, and concerns with experiences and food
Education
High School Diploma -
Durango High School
Durango, CO 08.2015 - 05.2019
Associate of Arts - Commercial Real Estate
Colorado State University
Fort Collins, CO 09.2020 - 12.2022
Real Estate Certification
CE Colorado
Online 06.2022 - Current
Skills
Attention to detail
Multitasking abilities
Local market conditions
Property tours and inspections
Prospecting assistance
Move-in coordination
Contract negotiation
Client needs assessments
Strategic planning
Marketing and advertising
Lead prospecting
Product promotions
Social media for businesses
Search Engine Optimization
Genuine conversation
Timeline
Leasing Manager
Cortland
02.2023 - Current
Leasing Consultant
Four Star Realty
11.2022 - 02.2023
Real Estate Certification
CE Colorado
06.2022 - Current
Server/Head Bartender
Panino's Italian Restaurant
12.2021 - 11.2022
Server, Bartender, Manager
Glacier Club
11.2020 - 10.2021
Associate of Arts - Commercial Real Estate
Colorado State University
09.2020 - 12.2022
High School Diploma -
Durango High School
08.2015 - 05.2019