Raquel Torres
Webster,TX
Summary
Knowledgeable Leasing Manager with solid background in overseeing leasing operations and tenant relations. Proven track record of implementing successful lease strategies and fostering strong tenant relationships. Demonstrated proficiency in negotiation and conflict resolution. Oversaw social media accounts, increasing engagement month over month and elevating brand presence.
Overview
10
10
years of professional experience
Work History
LEASING MANAGER
RPM Living
Webster, Texas
07.2020 - Current
- Meeting potential renters and guiding them on tours of available units.
- Following up on leads for potential renters.
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
- Preparing leasing documents for potential renters.
- Handling the collection of rent payments, security deposits and application fees.
- Analyzed market trends to optimize rental pricing strategies, increasing competitive positioning.
- Managed the property’s social media platforms, driving continuous month-over-month engagement growth and enhancing overall brand visibility.
LEAD VISUAL MERCHANDISER
Forever 21 LLC
Friendswood, Tx
01.2018 - 07.2020
- Developed merchandising strategy to efficiently move overstock.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Worked with managers and advertising directors to optimize promotions.
MENTAL HEALTH DEPARTMENT INTERN
Hospital General de Mexico
Mexico City
09.2016 - 05.2017
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resource
- Identify psychological, emotional, or behavioral issues and diagnose disorders, using information obtained from interviews, tests, records, and reference materials.
- Develop and implement individual treatment plans, specifying type, frequency, intensity, and duration of therapy.
Education
Bachelor of Science (B.S.) - General Psychology
UNIVERSIDAD LA SALLE
Mexico City05-2017
Skills
- Spanish
- Entrata, Onesite, Yardi, Knock, and Lead2Lease
- Word, Excel, Powerpoint, Outlook, Access, and OneNote
- Professional verbal and written communication skills
- Attention to detail
- Detail-oriented
- Marketing strategy management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
LEASING MANAGER
RPM Living
07.2020 - Current
LEAD VISUAL MERCHANDISER
Forever 21 LLC
01.2018 - 07.2020
MENTAL HEALTH DEPARTMENT INTERN
Hospital General de Mexico
09.2016 - 05.2017
Bachelor of Science (B.S.) - General Psychology
UNIVERSIDAD LA SALLE