Cole Moniz
Los Angeles,CA
Summary
Dedicated professional with a proven track record at Mendocino Farms, excelling in customer service excellence and efficient cash handling. Demonstrates strong work ethic and integrity, significantly enhancing customer satisfaction. Skilled in maintaining cleanliness and organization, with exceptional verbal communication abilities. Adept at fostering positive customer engagements through patience and empathy.
Overview
4
4
years of professional experience
Work History
Cashier
Mendocino Farms
12.2022 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Taco Bell
02.2021 - 12.2021
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Concessions Worker
Cinemark
07.2019 - 11.2019
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained clean, organized workspace according to operational standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Observed customer purchases in line and differentiated between standard portions.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Consistently provided friendly service to promote better customer engagement.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Certificate of Technical Studies - Automotive Engineering
Universal Technical Institute
Long Beach, CA12-2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
- Professionalism and Courtesy
Timeline
Cashier
Mendocino Farms
12.2022 - 04.2023
Cashier
Taco Bell
02.2021 - 12.2021
Concessions Worker
Cinemark
07.2019 - 11.2019
Certificate of Technical Studies - Automotive Engineering
Universal Technical Institute
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