Cole Montag
Oconomowoc,WI
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Sales Consultant/Car Detailer
Tint World
Menomonee Falls, Wisconsin
10.2024 - 03.2025
- Assisted customers with product selection and recommendations.
- Demonstrated installation techniques for automotive accessories and products.
- Managed inventory levels and organized stockroom efficiently.
- Collaborated with team members to enhance customer service experience.
- Conducted product demonstrations to educate customers on features.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns promptly and professionally.
- Maintained showroom cleanliness and product displays for optimal presentation.
- Analyzed customer needs and identified solutions to meet their requirements.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Developed and maintained relationships with clients to increase sales revenue.
Assistant Manager
Bubbles Foam Farm Car Wash
Oconomowoc, WI
08.2023 - 09.2024
- Assisted in managing daily operations at a busy car wash facility.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new employees on car wash procedures and customer service standards.
- Handled customer inquiries and resolved issues with professionalism and care.
- Implemented safety protocols to ensure a safe working environment for all staff.
- Collaborated with management to develop promotional strategies for services offered.
- Maintained cleanliness of the facility to enhance customer experience and satisfaction.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Professional Detailer
Vivid Detailing and Customs
Oconomowoc, WI
03.2022 - 04.2023
- Cleaned and polished vehicles using specialized detailing products and equipment.
- Inspected vehicles for damage and reported findings to clients.
- Applied protective coatings to enhance vehicle finishes and longevity.
- Managed workflow to ensure timely completion of detailing projects.
- Trained new team members on proper detailing techniques and safety protocols.
- Maintained cleanliness of workspace and organized tools efficiently.
- Communicated with clients to understand their specific detailing needs and preferences.
- Utilized steam cleaning machines for effective removal of tough stains and dirt.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
Car Salesperson
Ewald Chevrolet Buick
Oconomowoc, WI
08.2021 - 09.2022
- Engaged customers to understand their needs and preferences for vehicle purchases.
- Demonstrated vehicle features and benefits during customer test drives.
- Assisted in financing options and explained contract details to clients.
- Maintained knowledge of inventory to provide accurate information about available models.
- Collaborated with the service department to address customer concerns and inquiries.
- Utilized dealership software for tracking sales leads and managing customer relationships.
- Built rapport with clients to encourage repeat business and referrals.
- Participated in team meetings to discuss sales strategies and market trends.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Education
Some College (No Degree) - Business
Loyola University of Chicago
Chicago, ILSkills
- Customer relationship management
- Product demonstration
- Inventory management
- Automotive sales
- Vehicle inspection
- Upselling techniques
- Service promotion
- Team collaboration
- Effective communication
- Problem solving
- Customer service
- Employee training
- Conflict resolution
- Time management
Timeline
Sales Consultant/Car Detailer
Tint World
10.2024 - 03.2025
Assistant Manager
Bubbles Foam Farm Car Wash
08.2023 - 09.2024
Professional Detailer
Vivid Detailing and Customs
03.2022 - 04.2023
Car Salesperson
Ewald Chevrolet Buick
08.2021 - 09.2022
Some College (No Degree) - Business
Loyola University of Chicago