Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cole Ousley

Bowling Green,KY

Summary

Dynamic sales leader with a proven track record at Winsupply, where I surpassed sales goals annually through expert market research and sales expertise. Skilled in customer support and team leadership, I excel in building relationships and driving business growth. Achieved significant improvements in customer satisfaction and team performance by fostering a goal-oriented mindset.

Overview

8
8
years of professional experience

Work History

Outside Sale Represenative

Winsupply of Hendersonville
05.2022 - Current
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Collaborated with team members to achieve monthly sales targets.

2nd In Command

Winsupply of Hendersonville
05.2019 - 05.2022
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Surpassed sales goals by 50% annually with implementation of diverse sales tools and strategies.
  • Designed survey method to evaluate inside sales team.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Researched potential clients and markets to prepare for appointments.

Inside Sales

Winsupply of Bowling Green
04.2018 - 05.2019
  • Boosted sales performance by implementing effective inside sales strategies and techniques.
  • Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.
  • Acted as inside sales representative through cold calling and pursuing qualified leads.
  • Trained and mentored new inside sales representatives, contributing to their success in achieving quotas within their first quarter.

Warehouse Manager

Winsupply of Bowling Green
04.2017 - 04.2018
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Education

Bachelor of Science - Organizational Leadership/Sales

Western Kentucky University
Bowling Green, KY
05-2019

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiencyBusiness growth and retention
  • Market research
  • Sales expertise
  • Up-selling strategies
  • Multitasking
  • Team building
  • Relationship building
  • Teamwork
  • Team leadership

Accomplishments

Graduated of Winsupply Manager Development Training Program


Top Salesmen for Infiltrator Septic Material in the state of Tennessee 2024.


Lead Winsupply of Hendersonville from a $2.5 Million store to $12M.


Average between $2.5-$4M Anually in sales.

Timeline

Outside Sale Represenative

Winsupply of Hendersonville
05.2022 - Current

2nd In Command

Winsupply of Hendersonville
05.2019 - 05.2022

Inside Sales

Winsupply of Bowling Green
04.2018 - 05.2019

Warehouse Manager

Winsupply of Bowling Green
04.2017 - 04.2018

Bachelor of Science - Organizational Leadership/Sales

Western Kentucky University

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Cole Ousley