Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience
Supplied wide range of customers with key products in alignment with specified amounts and schedules
Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions
Evaluated weekly sales information and strategized with vendors to boost product sales
Cross-sold additional products to customers depending upon merchandise needs.
Delivery Driver
Amazon DSP
06.2021 - 10.2021
Drove trucks to and from job sites to deliver supplies
Achieved consistently high customer scores due to exceptional service
Documented daily mileage, gas and other data
Inspected vehicle before and after every trip to assess performance and maintenance requirements
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Vendor
Koala Edibles
09.2020 - 06.2021
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
Occasionally arrange a pop-up day to solicit our product at promoting retail stores
Regularly used METRC and LeafLink to manage orders
Built trusting relationships with customers by making personal connections
Developed social media marketing strategies to help brand company and increase sales.
Production/Cook
Green Envy Extracts LLC
11.2018 - 09.2020
Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders
Boxed, labeled and moved items to keep production lines moving swiftly
Diligently maintained safety and quality standards
Cooked the necessary ingredients to produce edible gummies for Drops
Ran research and development on the products we produced to ensure the highest quality.
Education
Bachelor's - Business
Concordia University Portland
Portland, OR
04.2017
Skills
Microsoft Office
Driving (3 years)
Team management
METRC (2 years)
LeafLink (2 years)
Critical Thinking
Computer skills (6 years)
Reliable & trustworthy
Adobe Premiere (3 years)
Google Suite (1 year)
Marketing (4 years)
Research & Development
Video Production
Moving Experience
Adobe Illustrator
Computer networking
Cash handling
Communication skills
Cash register
Leadership
Horticulture
Greenhouse experience
Outside sales
Direct sales
Time management
Account management
Certification
OLCC Marijuana Service Permit, 12/01/24
Medical Examiner's Certificate, 07/01/21, 07/01/23
Driver's License
Food Handler Certification
Assessments
Delivery driver, Proficient, 09/01/22, Interpreting instructions or signs and solving problems
Management & leadership skills: Impact & influence, Proficient, 06/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
Basic maintenance and repair, Proficient, 04/01/24, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Customer focus & orientation, Proficient, 06/01/22, Responding to customer situations with sensitivity
Outside sales, Proficient, 06/01/22, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Interstate truck driving, Proficient, 09/01/22, Regulations and safe driving practices for long-distance trucking
Sales skills, Proficient, 06/01/22, Influencing and negotiating with customers