Cole Prentiss
Durango,CO
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Breckenridge Brewery
Littleton, CO - Colorado
04.2020 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Golden Hotel
Golden , CO
03.2018 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barback
Ameristar Casino Resort Spa
Black Hawk, CO
01.2016 - 08.2018
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
Associate of Science - Geology
Metro State University
Denver05.2010
Skills
- Customer Service and Rapport
- Menu Memorization and Presentation
- Specials Promotion and Upselling
Timeline
Server
Breckenridge Brewery
04.2020 - 07.2022
Bartender
Golden Hotel
03.2018 - 03.2020
Barback
Ameristar Casino Resort Spa
01.2016 - 08.2018
Associate of Science - Geology
Metro State University
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