Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Ringer

Stevens Point

Summary

Results-oriented care manager with a focus on complex problem-solving and client advocacy. Proven ability to develop personalized care plans and coordinate services, ensuring seamless delivery of support to vulnerable populations.

Overview

5
5
years of professional experience

Work History

Shelter Advocate

CAP Services
Stevens Point, WI
03.2026 - Current
  • Assisted clients in navigating resources for housing, legal aid, and support services.
  • Conducted intake assessments to identify client needs and develop personalized action plans.
  • Balanced empathy and analytical skills during crisis calls and assisted in de-escalation

Care Manager

Lakeland Care
Stevens Point, WI
02.2024 - 02.2026
  • Provided comprehensive care management services to elderly and disabled adults
  • Coordinated with healthcare providers to ensure seamless service delivery for clients.
  • Developed personalized care plans to address individual client needs and preferences.
  • Educated families on care options and resources available within the community.

Behavioral Health Technician

North Central Healthcare
Wausau, WI
09.2023 - 02.2024
  • Monitored patient behavior and mental health status to ensure safety and well-being.
  • Documented patient interactions and progress in electronic health record systems accurately.
  • Provided crisis intervention support, de-escalating potentially volatile situations effectively.
  • Facilitated mediation between clients and their families

Youth Care Manager

North Central Healthcare
Wausau, WI
04.2021 - 09.2023
  • Led youth engagement activities to promote social skills and emotional development.
  • Collaborated with multidisciplinary teams to assess and enhance program effectiveness.
  • Assisted adolescents in developing essential life skills, such as problem-solving, decision-making, and effective communication strategies.

Education

Bachelor of Science - Social Work

University of Wisconsin, Stevens Point
Stevens Point, WI
12-2018

Skills

  • Self-care techniques
  • Client advocacy
  • Boundaries establishment
  • Motivational interviewing
  • Customer service background
  • Complex Problem-solving
  • Attention to detail
  • Collaboration and teamwork

Timeline

Shelter Advocate

CAP Services
03.2026 - Current

Care Manager

Lakeland Care
02.2024 - 02.2026

Behavioral Health Technician

North Central Healthcare
09.2023 - 02.2024

Youth Care Manager

North Central Healthcare
04.2021 - 09.2023

Bachelor of Science - Social Work

University of Wisconsin, Stevens Point