Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteering
Timeline
Generic

Cole Ruhberg

Grand Rapids,MI

Summary

An experienced individual who demonstrates a history of working in several industries, with a passion for communication skills, team motivation, as well as medical terminology, within the health care industry. Beyond the capabilities there is a desire to have a role within a pharmaceutical company, emphasizing sales.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Meijer Pharmacy
Grand Rapids, MI
09.2021 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Board Member

Alpha Epsilon Pi Fraternity
Allendale, MI
09.2018 - 05.2022
  • The chapter was awarded highest GPA (2019-2021)
  • Membership requirements you had to meet to remain as an active member, such as community service hours.
  • The chapter presented several philanthropic events that included, Relay for Life, Gift of Life, and donating to children in Europe.
  • Build multiple relationships, as well as obtained advanced skills.

Deli Clerk

SpartanNash
Grand Rapids, MI
08.2020 - 04.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.

Landscaping Foreman

J&s Lawn Maintenance
Commerce, MI
06.2017 - 08.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Bachelor of Science - Health Communication

Grand Valley State University
Allendale, MI
04.2023

Minor - Advertising & Public Relations

Grand Valley State University
Allendale, MI
04.2023

High School Diploma -

Walled Lake Northern High School
Commerce Township, MI
06.2018

Skills

Accomplished and certified Pharmacy Technician with a year of experience in retail pharmacy environments for major national chains Practiced at offering medications to patients, offering information to patients, and communicating with healthcare professionals Knowledgeable about FDA drug safety guidelines, prescription interactions, and pharmacy law

Accomplishments

  • Achieved my CPhT license by completing the PTCB exam with accuracy and efficiency.
  • Completed over 130 hours of pharmacology and how to successfully operate a pharmacy efficiently.

Certification

  • CPhT - Certified Pharmacy Technician
  • Google Ads search certification
  • Google display Ads certification
  • Hubspot Email Marketing certification

Volunteering

  • Relay For Life
  • Gift Of Life

Timeline

Certified Pharmacy Technician

Meijer Pharmacy
09.2021 - Current

Deli Clerk

SpartanNash
08.2020 - 04.2021

Board Member

Alpha Epsilon Pi Fraternity
09.2018 - 05.2022

Landscaping Foreman

J&s Lawn Maintenance
06.2017 - 08.2020

Bachelor of Science - Health Communication

Grand Valley State University

Minor - Advertising & Public Relations

Grand Valley State University

High School Diploma -

Walled Lake Northern High School

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Cole Ruhberg