Cole Tinker
Big Rapids,MI
Summary
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
Big Rapids, MI
09.2023 - Current
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Instructed new team members on correct procedures for operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Cleaned kitchen areas, equipment and utensils.
- Greeted customers upon arrival in the dining area.
- Prepared beverages such as coffee, tea, soda..
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Resolved customer complaints regarding food quality or services provided.
Crew Trainer
McDonald's
Benzonia, MI
09.2019 - 08.2024
- Monitored employee progress, offering constructive feedback for improvement.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
MBA - Business Data Analytics
Ferris State University
Big Rapids, MI05-2027
Skills
- POS Systems
- Active Listening
- Role Modeling
- Skills Assessment
- Sales expertise
- Delegating Work
- Continuous Improvement
- Work Planning and Prioritization
Timeline
Crew Trainer
McDonald's
09.2023 - Current
Crew Trainer
McDonald's
09.2019 - 08.2024
MBA - Business Data Analytics
Ferris State University
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