Cole Verdonck

Answer Phone calls, book people,

Greeted every client with a smile a good hello and goodbye when they walk in the door, ask if they need a water bottle or anything.

• Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

maintain and manage cold plunges, sauna, and red light bed, make sure they are clean and surface is sparkling.

• Managed front desk operations, ensuring efficient check-in and check-out processes.
• Assisted clients with scheduling appointments, enhancing overall customer experience.
• Maintained accurate client records using scheduling software, promoting organization and accessibility.

6 million total views, in 3 months

high engagement

collaborations with florida state admissions, barstool sports, garnet and gold store, sororities,

uploaded daily

high like and follow ratio

• Developed engaging digital content for social media platforms to enhance audience interaction.
• Executed content planning and scheduling to maintain consistent online presence.
• Researched current trends to inform content creation and strategy adjustments.
• Produced high-quality video content that effectively communicated brand messaging and increased viewership.
• Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.

• Conduct site assessments to identify areas of high iguana activity and potential entry points.
• Utilize tracking tools and baiting techniques to enhance trapping success rates.
• Maintain safety protocols while handling captured wildlife and ensuring humane practices.

• Provided exceptional customer service in fast-paced dining environment.
• Assisted with menu knowledge, answering questions, and making recommendations to enhance guest experience.
• Maintained cleanliness and organization of dining area for optimal guest satisfaction.
• Resolved guest complaints swiftly, enhancing overall dining experience and promoting repeat business.

• Enforced facility rules and guidelines to maintain a safe environment for patrons.
• Conducted regular inspections of equipment and facilities for safety hazards.
• Assisted in training new lifeguards on safety protocols and rescue techniques.
• Provided excellent customer service, addressing patron inquiries and concerns effectively.
• Participated in team drills to enhance emergency response readiness and efficiency.