Cole Werner
Newbury Park,CA
Summary
Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
Angeles Animal Hospital
Simi Valley, CA
05.2022 - Current
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
- Prepared invoices for services rendered at the clinic and collected payments from clients.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
Groundskeeper
Ascension Lutheran Church, School And Preschool
Thousand Oaks, CA
08.2021 - Current
- Repaired irrigation systems, including valves, sprinklers, and pipes.
- Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions.
- Built retaining walls or fences when necessary for safety purposes.
- Dug trenches for installing new electrical cables or water lines.
- Used hand-held tools to maintain green spaces.
- Operated mowers, tractors, and other equipment in a safe manner.
Tennis Instructor
Geoff Oliveros
Agoura Hills, CA
03.2023 - 11.2023
- Developed and implemented creative drills and exercises to help students improve their tennis skills.
- Organized and supervised individual, group, and team practices.
- Analyzed student performance during practice sessions to determine areas of improvement.
- Instructed players on proper techniques for serving, volleying, lobbing, and hitting ground strokes.
- Explained rules of the game as well as court etiquette.
- Provided feedback to students regarding their form and shot selection.
- Demonstrated technique by demonstrating shots for each student individually.
- Motivated players with positive reinforcement tactics such as verbal praise and rewards.
Education
High School Diploma -
Oaks Christian School
Westlake Village, CA06-2024
Skills
- Customer Service
- Veterinary Medical Records Software
- Animal Handling
- Telephone Etiquette
- Filling Prescriptions
- Appointment Scheduling
- Educating Owners
- Group leadership
Affiliations
- Semi-Professional Pickleball Player
Accomplishments
- 2022 and 2023 Coaches Award for tennis. Awarded to the player with exemplary leadership and character
- 2024 High School Tennis Captain
References
References available upon request.
Timeline
Tennis Instructor
Geoff Oliveros
03.2023 - 11.2023
Veterinary Receptionist
Angeles Animal Hospital
05.2022 - Current
Groundskeeper
Ascension Lutheran Church, School And Preschool
08.2021 - Current
High School Diploma -
Oaks Christian School
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