Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cole Whittingham

Castle Rock,CO

Summary

I'm a dynamic Automotive Sales Representative with a proven track record at Autonation, excelling in negotiation and CRM proficiency. I've achieved consistent sales targets through persuasive communication and relationship-building, fostering customer loyalty and repeat business. I'm an expert in developing sales strategies that enhance client satisfaction.

I am personable and driven with a keen understanding of customer needs and a passion for delivering exceptional service. I'm well-versed in automotive features and benefits, coupled with adeptness in negotiation and closing techniques. I am committed to building lasting relationships and am into driving sales success through tailored solutions.

Overview

2
2
years of professional experience

Work History

Automotive Sales Representative

Autonation
08.2024 - 05.2025
  • Streamlined inventory management processes by implementing a color-coded system for tracking available stock efficiently.
  • Trained new hires on company protocol and product offerings, cultivating a well-informed salesforce capable of meeting client needs expertly.
  • Delivered exceptional customer service, fostering long-term relationships that led to repeat business and referrals.
  • Achieved sales targets consistently by employing effective negotiation tactics and persuasive communication skills during client interactions.
  • Leveraged CRM software to manage leads effectively, optimizing conversion rates through timely outreach efforts.
  • Collaborated with the finance department to secure competitive financing options for customers, streamlining the purchasing process.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Boosted dealership sales through personalized follow-ups and relationship-building with clients.

Sales Associate

Columbia Sportswear
09.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Chaparral Highschool
Parker, CO
05-2024

Skills

  • Strong negotiation skills
  • Sales presentations
  • Follow-up skills
  • Sales strategy development
  • Persuasive speaking
  • CRM proficiency
  • Promotional events
  • Building rapport

Accomplishments

    -Four Year Varsity Cross Country and Track record during schooling.

    -Chaparral High School Honor Roll Student.

    - Automotive technician ASE Certification Ponderosa Automotive School.

    -Achieved excellent and significant sales figures in my previous sales position.

Timeline

Automotive Sales Representative

Autonation
08.2024 - 05.2025

Sales Associate

Columbia Sportswear
09.2023 - 08.2024

High School Diploma -

Chaparral Highschool

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Cole Whittingham