Coleen Schiller
Sales Consultant
Mandeville,LA
Summary
Service-focused professional bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.
Overview
14
14
years of professional experience
Work History
Sales Consultant, Interior Design
Pine Grove Electrical Supply
Mandeville , LA
01.2017 - Current
- Used consultative sales approach to understand customer needs and recommend relevant products.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Maintained records related to sales, returns and inventory availability.
- Prepare bids, quotes, and placed orders for contractors and homeowners.
- Fielded customer questions regarding available merchandise, sales, current prices.
- Cultivated customer loyalty, promoted repeat business and improved sales.
Co-owner and Operator
MC Squared
New Orleans, LA
03.2008 - 01.2017
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Devised processes to boost long-term business success and increase profit levels.
- Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
- Read and interpreted all blueprints and schematics.
- Adhered to tight schedules to avoid construction delays.
- Led projects and analyzed data to identify opportunities for improvement.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Liberal Arts And General Studies
University-Missouri Columbia
Columbia, MOSkills
Retention strategies
Budgeting and reporting
MS Office expert
Administrative support
Project planning and development
Advanced problem solving
Accomplishments
- Three Bill Tiefel Excellence in Customer Service Awards with Marriott
Timeline
Sales Consultant, Interior Design
Pine Grove Electrical Supply
01.2017 - Current
Co-owner and Operator
MC Squared
03.2008 - 01.2017
Liberal Arts And General Studies
University-Missouri Columbia