Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Coleman Cordova

Seattle,WA

Summary

Detail-oriented resident manager with experience in managing and maintaining residential and commercial properties. Skilled in overseeing maintenance and repair services, monitoring budgets, and resolving tenant issues.


Overview

11
11
years of professional experience

Work History

Resident Manager

Property Concepts
01.2023 - Current


Responsible for the day to day operations of a 118 unit condominium complex located in Burien, WA.


Job Duties:

  • Managed daily operations, ensuring smooth functioning of the residential complex.
  • Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
  • Improved property value through regular inspections, identifying necessary repairs and upgrades.
  • Implemented preventative maintenance programs, extending the life of equipment and reducing repair costs.
  • Developed emergency response plans, maintaining preparedness for potential incidents or crises affecting residents or property infrastructure.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Enhanced community atmosphere with regular communication and engagement activities for tenants.
  • Ensured compliance with local regulations by staying current on legislation updates and implementing necessary changes within the residential complex operations.
  • Evaluated and recommended improvements to property management software, optimizing its effectiveness for daily operations and reporting.

Apartment Manager

206 property management
02.2022 - 01.2023

Worked part-time as an Apartment Manager, while employed full-time at University of Washington.


  • Responsible for the operations of a 52-unit multi-family apartment complex located in North Seattle
  • Rent Collection, Property maintenance, Vendor Coordination, Leasing- to include marketing, showing units, and generating leases
  • Fine-tuned customer service abilities through addressing tenant complaints and concerns, Resident relations- served as all tenants, prospective tenants and vendors primary point of contact as the only on-site team member, Familiarization with APPFOLIO property management software
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.
  • Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.

Maintenance Mechanic(fire Extinguishers)

University Of Washington
08.2021 - 01.2023
  • Coordinated, serviced and replaced fire extinguishers across all of the University of Washington's Seattle campus
  • Worked collaboratively with one partner to keep all fire extinguishers inspected and in serviceable condition on campus, Planned and completed services, with building coordinators, professors, hospital personnel, etc to ensure proper execution of service, Relayed findings to the head of the fire protection department and Seattle fire department when necessary
  • Communicated effectively across departments regarding upcoming maintenance plans or urgent repairs needed, fostering a collaborative work environment.
  • Maintained accurate records for all repairs, upgrades, and preventative measures taken on various equipment types.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed preventive and regular maintenance on systems.
  • Ensured safety compliance with regular inspections and adherence to OSHA regulations during maintenance tasks.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Enhanced operational efficiency by maintaining clean work environments and implementing organization strategies.

Fire Equipment Technician

Western fire and safety
04.2020 - 01.2021
  • Serviced and maintained fire extinguishers, fire hoses, fire fighter equipment, suppression systems, etc
  • Primarily performed these services for/on board fishing vessel's, yachts, and military ships
  • Obtained FEX-1 certification, Hydrostatic testing and six-year service of fire extinguishers, Pressure tested fire Hoses, Assisted in the service and installation of fire suppression systems in restaurant kitchens and clean agent/co2 systems on boats and ships, Traveled globally to support company operations

Metal Worker

United States Marine Corps
08.2014 - 08.2020

Integrated personal own values with the Marine Corp's values of honor, courage and commitment

  • Developed critical thinking skills and
  • Certification in: TIG, MIG, Oxy Acetylene, Arc Welding, and Plasma Cutting
  • Cross trained as a tank mechanic and was a crew member on a M88 Hercules (Recovery Tank)
  • Instituted and practiced tank recovery methods
  • Provided training sessions to junior mechanics on best practices for diagnosing and repairing complex tank systems.
  • Supported successful deployments by assisting in preparing tanks for transport, conducting final inspections before shipping offsite.
  • Maintained accurate records of all repairs conducted, ensuring traceability and compliance with military regulations.
  • Responded effectively to emergent situations during field operations, providing quick diagnostic analysis and repairs as needed to maintain mission-readiness status for tanks in use.

Property Maintenance Manager

Sea 2 Sky Property Management
10.2019 - 04.2020
  • Managed and performed all maintenance activities for a real estate company, Performed unit turnovers, Managed work orders for multiple apartment complexes, motels and single family homes, Managed all scheduling for maintenance responsibilities to include myown days work and the scheduling of vendors, 24/7 on call duties for maintenance emergencies

Apartment Maintenance Technician

University Communities
04.2018 - 10.2019
  • Maintained professionalism with residents while fulfilling their individual needs in a timely manner
  • Efficiency resolving a wide array of problems for a 350+ resident community in university district, Seattle
  • Reliability working 40-90 hour work weeks specializing in turn/make ready
  • Skills in plumbing, electrical, painting, routine maintenance
  • Increased dependability working On Call on weekends to handle emergencies
  • Ability to remain calm during stressful events and building emergencies
  • Substantial amount of training in preventative maintenance
  • Exceptional communication skills with residents.

Plumbing Apprentice

Langford Plumbing
04.2017 - 04.2018
  • Adapted to an exciting new trade in a time effective manner
  • Developing an understanding in multiple areas of the trade including: trim, rough ins, and groundwork
  • Working independently while learning to route waste and water pipes
  • Learning to create the foundation of apartment buildings and to read architectural documents with accuracy
  • Prioritizing safety and quality in construction zones such as new construction, residential remodels and demolitions
  • Setting fixtures to include toilets, bathtubs, sinks, etc
  • Learning to use plumbing specialty tools and basic hand tools to accomplish different tasks
  • I've gathered my own collection of specialty tools to work on personal projects and assist friends and family.

Machine Welder

Exotic Metals Forming Co
01.2015 - 01.2017
  • Prepped and machine welded airplane parts at an aerospace facility that supplies Boeing
  • Adequately prepped and welded metals such as stainless steel, aluminum Machine Welding, TIG welding
  • Ensured proper documentation of completed projects according to company guidelines, including material traceability and welder qualifications.
  • Assisted in training new welders, sharing expertise in machine operation and industry best practices.
  • Reduced material waste by measuring, cutting, and fitting metal components with precision.
  • Continually updated technical knowledge in the field by attending training sessions, workshops, and industry conferences to stay current with the latest welding techniques and equipment advancements.
  • Exhibited strong attention to detail while monitoring the quality of welded joints during fabrication processes such as grinding, polishing, or buffing operations.
  • Performed preventative maintenance on welding machines to minimize downtime due to equipment issues or malfunctions.

Production Painter

Painters Unlimited
01.2014 - 01.2015
  • Taking on multiple hats within the company to ensure efficiency and a high production rate
  • Producing quality work with within extreme deadlines
  • Prepping high rise luxury apartments in downtown Seattle
  • Preparing emergency exit stairways with attention to quality and detail
  • Sanding, buffing, and preparing walls for initial paint
  • Following strict safety protocols within an active construction zone
  • Working collaboratively within a group to ensure efficiency.

Education

Emergency Medical Services

North Seattle College
Seattle
2021

High School Diploma -

Skills

  • Property management
  • Maintenance
  • Welding
  • Construction
  • Plumbing
  • Customer Service
  • Pressure Washing
  • Rule Enforcement
  • Professional Communication

Military Service

United States Marine Corps, United States, (E-5) Sergeant


 08/01/14 - 08/31/20

Timeline

Resident Manager

Property Concepts
01.2023 - Current

Apartment Manager

206 property management
02.2022 - 01.2023

Maintenance Mechanic(fire Extinguishers)

University Of Washington
08.2021 - 01.2023

Fire Equipment Technician

Western fire and safety
04.2020 - 01.2021

Property Maintenance Manager

Sea 2 Sky Property Management
10.2019 - 04.2020

Apartment Maintenance Technician

University Communities
04.2018 - 10.2019

Plumbing Apprentice

Langford Plumbing
04.2017 - 04.2018

Machine Welder

Exotic Metals Forming Co
01.2015 - 01.2017

Metal Worker

United States Marine Corps
08.2014 - 08.2020

Production Painter

Painters Unlimited
01.2014 - 01.2015

Emergency Medical Services

North Seattle College

High School Diploma -

Coleman Cordova