Highly-motivated individual with desire to take on new challenges applying skills learned by being both a team lead as well as working under superiors in a team environment. Strong communication skills, adaptability under pressure and physical fitness by years of on-job conditioning. Ambitious to learn and grow in a new career path.
Overview
8
8
years of professional experience
Work History
Operations Manager
Two Men And A Truck
Louisville, KY
01.2024 - Current
Monitored and improved efficiency of processes, team performance, and customer service.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Conducted in-depth interviews with top candidates to assess skills and fit.
Coached, mentored and trained team members in order to improve their job performance.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Ran interference with displeased customers ensuring customer satisfaction remains at optimal levels.
Managed scheduling, training and inventory control.
Driver/Lead Mover
Two Men And A Truck
Louisville, KY
07.2021 - 01.2024
Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
Loaded and unloaded company trucks with tools, equipment and furniture.
Communicated with customers regarding moving needs and deadlines.
Protected items by wrapping in cling film, padded moving blankets and tape.
Checked vehicle after shift for damage.
Performed pre-trip inspection checks and reported problems to supervisor.
Achieved consistently high customer scores due to exceptional service.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Moved customer furniture weighing up to 300 lbs to and from trucks, working quickly to maintain schedules.
Commercial Mover
Commercial Works
Louisville, KY
12.2017 - 05.2020
Transported materials and pallets between areas.
Kept records of parts and equipment used in projects to update inventory.
Took measurements and evaluated dimensions of surrounding area to correctly disassemble and install new office cubicles and furniture.
Loaded and unloaded trucks from dock using ramps and lift gates.
Secured items in truck by strapping and using protective padding.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Line Cook
Ramsi's Café on the World
Louisville, KY
07.2016 - 12.2017
Cooked multiple orders simultaneously during busy periods.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Kept stations stocked and ready for use to maximize productivity.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Set up and performed initial prep work for soups, sauces and salads.
Washed and peeled ingredients to prepare for different meals and recipes.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.