Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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COLEMAN VALDEZ

Brighton,CO

Summary

Experienced and well-established individual and team player, versed in taking customer orders and remaining calm during the busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Host/Food Runner

Osaka's
Boulder, CO
01.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.

Restaurant Team Member

MAD GREENS
Louisville, CO
02.2022 - 11.2022
  • Took orders, prepared meals, and collected payments.
  • Completed morning and evening prep.
  • Contributed to team success by completing tasks quickly and accurately.
  • Operated register POS accurately and in timely manner
  • Sought out ways to go above and beyond job requirements.
  • Developed strong cooperative relationships with coworkers and management.
  • Persuaded and influenced guest purchases by enticing with higher margin items and add-ons.

Restaurant Team Member

Five Guys
Superior, CO
08.2020 - 02.2022
  • Became familiar with products to answer questions and make suggestions.
  • Greeted guests pleasantly, and answered menu questions.
  • Took orders, prepared meals, and collected payments.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored customer food preferences to determine focus of sales efforts.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.

Education

High School Diploma -

Monarch High School
Louisville, CO
08.2019 - Current

Skills

    Customer Interaction

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Host/Food Runner

Osaka's
01.2023 - Current

Restaurant Team Member

MAD GREENS
02.2022 - 11.2022

Restaurant Team Member

Five Guys
08.2020 - 02.2022

High School Diploma -

Monarch High School
08.2019 - Current

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COLEMAN VALDEZ