Colette Valentine

• Maintain spreadsheet to track equipment and hand it out to the team members.
• I ensure everything runs smoothly by keeping track of the equipment and addressing anything that comes up.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Processed orders and ensured timely delivery of packages to enhance customer satisfaction.

. Managed customer complaints and rectified issues to complete

satisfaction.

• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.

satisfaction.

• Coordinated timely deliveries ensuring adherence to FedEx service standards.
• Implemented efficient routing strategies to optimize delivery schedules and minimize delays.
• operational efficiency.
• Check vehicle everyday before driving to ensure compliance with safety regulations.

• Developed individualized education plans (IEPs) to meet diverse student needs.
• Collaborated with teachers and parents to implement effective intervention strategies.
• Conducted assessments to evaluate student progress and adapt instruction accordingly.
• Implemented evidence-based practices that promoted social, emotional, cognitive, and physical growth in students with disabilities.
• Managed classroom behavior effectively by implementing proactive strategies and clear expectations for all students.