Caseta Collie
Lake Worth,FL
Summary
Proven Residential Coach at Arc of Palm Beach, adept in motivational techniques and problem-solving, significantly improved resident quality of life. Excelled in teamwork and collaboration across roles, from cashier at Walmart to Memory Care at Harbor Chase, demonstrating exceptional organizational skills and reliability. Enhanced care standards through innovative approaches, achieving notable outcomes in resident support and satisfaction.
Overview
14
14
years of professional experience
Work History
Residential Coach
Arc of Palm Beach
09.2022 - Current
- Coordinated recreational activities that promoted social interaction among residents while fostering a sense of belonging within the home environment.
- Promoted a safe and supportive environment by enforcing house rules, maintaining cleanliness standards, and addressing any issues promptly.
- Provided ongoing support for residents during the transition to independent living or other housing options.
- Evaluated program effectiveness by tracking resident outcomes and using feedback to continually refine the residential coaching approach.
- Improved residents'' quality of life through consistent monitoring and assessment of their needs, preferences, and goals.
- Participated in ongoing professional development opportunities to stay current on best practices in residential coaching.
Cashier
Walmart
05.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Memory Care
Harbor Chase of Wellington
02.2019 - 08.2022
- Reduced instances of behavioral issues by implementing innovative memory care techniques and activities.
- Ensured compliance with all state regulations pertaining to memory care facilities by conducting regular audits and maintaining accurate records.
- Collaborated with interdisciplinary teams to provide comprehensive care for memory care residents, resulting in improved quality of life.
- Established a compassionate atmosphere in the Memory Care unit by fostering a culture of empathy and understanding among staff members.
Care Giver
Self Employed
11.2010 - 05.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Goliath Academy
Lake Worth01.2020
GED -
Home Health Aide School
North Lauderdale, FL05.2016
High School Diploma -
Frome High School
Westmoreland, Jamaica06.1974
Skills
- Self-awareness
- Coaching and Mentoring
- Motivational Techniques
- Boundary Setting
- Trauma-informed care
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Constructive Feedback
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
Timeline
Residential Coach
Arc of Palm Beach
09.2022 - Current
Cashier
Walmart
05.2021 - 08.2022
Memory Care
Harbor Chase of Wellington
02.2019 - 08.2022
Care Giver
Self Employed
11.2010 - 05.2019
High School Diploma -
Goliath Academy
GED -
Home Health Aide School
High School Diploma -
Frome High School
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