Colin Barrows
Milton
Summary
Dedicated Customer Service Representative with strong cash handling and transaction processing skills. Committed to delivering exceptional customer experiences and resolving complaints efficiently. Experienced Customer Service Representative known for effective customer relationship management and staff training. Proven ability to increase customer satisfaction and foster repeat business through excellent product knowledge and inventory management. Results-driven professional focused on cash handling and transaction processing. Skilled in maintaining store organization and staff training, contributing to improved customer service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Circle K
Milton
03.2019 - 07.2024
- Managed cash register operations and processed transactions accurately.
- Maintained cleanliness and organization of store displays and merchandise.
- Handled product returns and exchanges according to company policies.
- Provided information about promotions and loyalty programs to customers.
- Trained new staff on customer service protocols and store procedures.
- Monitored inventory levels and restocked shelves as needed.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Milton High School
Milton, FL05-2020
Skills
- Cash handling
- Transaction processing
- Product knowledge
- Inventory management
- Staff training
- Customer relationship management
- Conflict resolution
- Complaint handling
- Store merchandising
- Problem solving
- Product and service solutions
Affiliations
- Love staying active through sports like soccer,fishing,basketball, and track and field.
Timeline
Customer Service Representative
Circle K
03.2019 - 07.2024
High School Diploma -
Milton High School
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